Run Exe 5k

Question 1

Who organises City Runs events?

Accepted Answer

City Runs is an England Athletics-affiliated race promoter and organiser. All races are licensed and run under UK Athletics rules.

Question 2

Where can I find information about upcoming races?

Accepted Answer

All event listings and entry links are available on the City Runs website.

Question 3

How do I contact the organisers?

Accepted Answer

You can contact us through the form on our website’s “Contact Us” page or reply to your race entry confirmation email.

Question 4

Are City Runs events licensed?

Accepted Answer

Yes. All races are run under a England Athletics race licence where applicable or otherwise stated.

Question 5

Do you provide race timing and results?

Accepted Answer

Yes. Events are chip-timed where noted. Results are posted on the event page shortly after the race.

Question 6

What is the minimum age for entering a race?

Accepted Answer

Minimum ages follow UKA rules:
• 11 – 12 yrs = max 5 km
• 13 – 14 yrs = max 6 km
• 15 yrs = max 10 km
• 16 yrs = max 15 km
• 17 yrs = max 25 km

Question 7

Do I need to be affiliated to a running club?

Accepted Answer

No — races are open to all runners. Affiliated club members receive a discounted entry fee.

Question 8

Can I transfer my entry to another runner?

Accepted Answer

Transfers are only allowed if the event listing specifically permits it. Unauthorized number swaps are not allowed for safety and insurance reasons.

Question 9

Can I defer my entry to another race or next year?

Accepted Answer

Unless stated otherwise, deferrals are not offered. If you purchased Refundable Terms at entry, please claim through the provider (e.g. Protect Group).

Question 10

Can I run with a buggy or pram?

Accepted Answer

Only if specifically permitted and confirmed by the organiser before race day - please contact us in advance.

Question 11

Can I run with my dog or be paced by a cyclist?

Accepted Answer

No. Dogs, cycles and outside pacers are not permitted under our licence and insurance.

Question 12

Do I have to wear my race number on the front?

Accepted Answer

Yes — numbers must be clearly displayed on your chest and not folded or covered.

Question 13

What happens if I forget my race number?

Accepted Answer

Please report to Race HQ on the day. Replacement numbers may be available depending on timing setup.

Question 14

Are headphones allowed?

Accepted Answer

Headphones are not permitted unless bone-conduction type. This follows UKA rule T55 S5.

Question 15

What if I fail to comply with race rules?

Accepted Answer

Breaches (e.g. unofficial transfers, incorrect number display, headphone use) can result in disqualification.

Question 16

What’s the difference between gun and chip time?

Accepted Answer

Gun time measures from the start signal; chip time records from when you cross the start line.

Question 17

Which time counts for prizes and rankings?

Accepted Answer

Gun time is generally used for official results and awards as per UKA rules. However this may differ if there are wave starts.

Question 18

How are finish times recorded?

Accepted Answer

Times are rounded up to the nearest full second, in line with UKA rule 165.24.

Question 19

When are results published?

Accepted Answer

Usually within 24 hours of the event on the City Runs website.

Question 20

What is the refund policy?

Accepted Answer

Entry fees are generally non-refundable.

Question 21

Can I claim a refund if I’m injured?

Accepted Answer

If you purchased Refundable Terms, claims must be made through the external provider. Otherwise, refunds are not possible once entry is confirmed.

Question 22

What happens if an event is cancelled or postponed?

Accepted Answer

In the unlikely event of cancellation, entrants will be contacted by email with options such as transfer to a new date.

Question 23

Can I transfer my entry to another event?

Accepted Answer

Only if the organiser explicitly offers this for that specific race.

Question 24

How will I be notified of cancellations or changes?

Accepted Answer

Notifications are sent by email and posted on website and our social media channels.

Question 25

Will a race go ahead in bad weather?

Accepted Answer

Events proceed in most weather conditions, but may be postponed or cancelled if participant safety is at risk.

Question 26

Who decides on weather cancellations?

Accepted Answer

The Race Director and Safety Team assess conditions using local forecasts and on-site inspections.

Question 27

When will you announce a weather decision?

Accepted Answer

As soon as practical, typically within 24 hours of the event start time.

Question 28

What happens if the race is shortened for safety reasons?

Accepted Answer

The revised course will still be officially timed and recorded; no additional refund is due.

Question 29

Are City Runs courses accurately measured?

Accepted Answer

Yes — for our standard distance races the courses are independently measured and certified by an accredited UK Course Measurer.

Question 30

Why doesn’t my GPS watch exactly match the race distance?

Accepted Answer

GPS readings vary due to signal deviation and the running line taken; official measurement is the certified standard.

Question 31

Do runners have exclusive use of the race route?

Accepted Answer

Generally not — the routes are shared with the general public. Participants must be courteous to other users at all times, follow marshal instructions, and adhere to event signage for everyone’s safety.

Question 32

What safety measures are in place?

Accepted Answer

Qualified First Aid teams, course marshals, and risk-assessed routes are standard at every event.

Question 33

Can I leave belongings at Race HQ?

Accepted Answer

Facilities vary by event — check your race instructions for bag-drop availability.

Question 34

What does the “Respect Our Events” policy mean?

Accepted Answer

It’s our code encouraging safe, considerate and sustainable behaviour by all participants.

Question 35

What are runners expected to do under this policy?

Accepted Answer

• Follow the marked route and marshals’ instructions
• Be courteous to others
• Avoid littering
• Support volunteers and fellow runners

Question 36

Are there environmental measures in place?

Accepted Answer

Yes — we use compostable cups, encourage recycling and promote car-sharing or public transport.

Question 37

Can I volunteer at events?

Accepted Answer

Yes — volunteers are always welcome. Helpers may be offered free entry to a future event.

Question 38

What behaviour could lead to disqualification?

Accepted Answer

Unsporting conduct, rudeness to officials, or safety breaches can result in removal from results.

Question 39

Where can I park on race day?

Accepted Answer

Parking information is given in each event’s race instructions and often includes public transport alternatives.

Question 40

Are toilets available at the start/finish?

Accepted Answer

Yes — public toilets or hired units are always provided near Race HQ.

Question 41

When do I collect my race number or chip?

Accepted Answer

Most events require pickup on the day from Race HQ; check your pre-race email or website for times.

Question 42

Are there prizes or medals?

Accepted Answer

See specific race webpage for confirmation.

Question 43

What should I do if I need to drop out mid-race?

Accepted Answer

Please report to the nearest marshal or First Aid post and let them know you are safe.

Question 44

Where can I find full race instructions?

Accepted Answer

Entrants receive detailed pre-race emails. You can also check the individual event page on the City Runs site.

Question 45

Where can I find a route map?

Accepted Answer

Go to the individual event page on the City Runs site.